StayClaw in real life

Every unanswered booking question is money left on the table.

StayClaw keeps guest questions, policies, and handoffs moving while staff stay in control.

Every missed call, slow quote, or forgotten follow-up is a chance for the customer to move on. Your Claw helps catch the request, organize the details, and remind the right person what needs attention.

Staff still make the decisions. The Claw keeps the work from disappearing.

If this feels familiar: guest questions and booking messages arrive during service, turnover, after-hours arrivals, and peak season. Slow answers create lost bookings, avoidable interruptions, complaints, and poor reviews.

StayClaw helps by: using an approved guest FAQ, summarizing OTA/email/SMS/message context, supporting check-in/check-out sequences, routing booking or reservation questions, respecting policy boundaries, escalating complaints or safety concerns, and prompting review requests.

Best fit: boutique hotels, motels, vacation rental managers, B&Bs, resorts, tours/accommodation operators, and reservation-heavy hospitality teams.

Integration examples: Integration targets can include Airbnb, Vrbo, Booking.com, Guesty, Hostaway, Lodgify, OwnerRez, Hospitable, Hostfully, Smoobu, Cloudbeds, Breezeway, Turno, email, calendars, and guest-message workflows. Specific integrations depend on plan access, APIs, exports, permissions, and approval rules confirmed in the Readiness Session.

AIAirbnb

VRVrbo

BOBooking.com

GUGuesty

HOHostaway

OWOwnerRez

.iwmc-signup { display: grid; grid-template-columns: minmax(0, 0.9fr) minmax(320px, 1.1fr); gap: clamp(22px, 4vw, 56px); align-items: center; width: min(100%, 1180px); margin: clamp(34px, 6vw, 76px) auto; padding: clamp(24px, 4vw, 46px); border: 1px solid rgba(17, 68, 66, 0.12); border-radius: 8px; background: linear-gradient(135deg, rgba(255, 255, 255, 0.95), rgba(238, 250, 247, 0.95)), linear-gradient(90deg, #0f766e, #f0b95f); box-shadow: 0 18px 42px rgba(18, 48, 45, 0.08); color: #12302d; } .iwmc-signup--compact { grid-template-columns: 1fr; gap: 16px; margin: 28px auto; padding: 24px; } .iwmc-kicker { margin: 0 0 0.55rem; color: #0f766e; font-size: 0.82rem; font-weight: 800; letter-spacing: 0; text-transform: uppercase; } .iwmc-copy h2 { margin: 0 0 0.65rem; color: #102f2c; font-size: clamp(1.75rem, 3vw, 2.6rem); line-height: 1.05; letter-spacing: 0; } .iwmc-copy p:last-child { margin-bottom: 0; color: #31524e; font-size: clamp(1rem, 1.4vw, 1.16rem); line-height: 1.55; } .iwmc-form { display: grid; gap: 14px; min-width: 0; } .iwmc-form label { display: grid; gap: 6px; margin: 0; color: #12302d; font-weight: 700; } .iwmc-form input[type="email"], .iwmc-form input[type="text"], .iwmc-form select { width: 100%; min-height: 48px; border: 1px solid rgba(18, 63, 73, 0.22); border-radius: 6px; background: #ffffff; color: #122522; font: inherit; padding: 0.72rem 0.85rem; } .iwmc-form input:focus, .iwmc-form select:focus { outline: 3px solid rgba(15, 118, 110, 0.18); border-color: #0f766e; } .iwmc-consent { grid-template-columns: auto minmax(0, 1fr) !important; align-items: start; gap: 10px !important; color: #31524e !important; font-size: 0.92rem; font-weight: 500 !important; line-height: 1.45; } .iwmc-consent input { width: 18px; height: 18px; margin-top: 0.1rem; } .iwmc-form button { min-height: 50px; border: 0; border-radius: 999px; background: #123f49; color: #ffffff; cursor: pointer; font: inherit; font-weight: 800; padding: 0.8rem 1.35rem; transition: transform 0.15s ease, background 0.15s ease; } .iwmc-form button:hover { background: #0f766e; transform: translateY(-1px); } .iwmc-form button:disabled { cursor: wait; opacity: 0.72; transform: none; } .iwmc-message { min-height: 1.45em; margin: 0; color: #31524e; font-weight: 700; } .iwmc-message--error { color: #9f1d1d; } .iwmc-hp { position: absolute !important; left: -10000px !important; width: 1px !important; height: 1px !important; overflow: hidden !important; } @media (max-width: 760px) { .iwmc-signup { grid-template-columns: 1fr; width: 100%; margin: 28px auto; padding: 22px; } .iwmc-copy h2 { font-size: 1.75rem; } } (function () { function setMessage(form, text, isError) { var message = form.querySelector('[data-iwmc-message]'); if (!message) return; message.textContent = text || ''; message.classList.toggle('iwmc-message--error', !!isError); } document.addEventListener('submit', function (event) { var form = event.target; if (!form || !form.matches('[data-iwmc-form]')) return; event.preventDefault(); var button = form.querySelector('button[type="submit"]'); var body = new FormData(form); if (button) button.disabled = true; setMessage(form, 'Sending...', false); fetch(form.action, { method: 'POST', body: body, credentials: 'same-origin' }).then(function (response) { return response.json().then(function (data) { return { ok: response.ok && data && data.ok, data: data }; }); }).then(function (result) { if (result.ok) { form.reset(); setMessage(form, result.data.message || 'You are on the list.', false); return; } setMessage(form, (result.data && result.data.message) || 'Signup failed. Please try again.', true); }).catch(function () { setMessage(form, 'Signup failed. Please try again.', true); }).finally(function () { if (button) button.disabled = false; }); }); }());

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StayClaw in real life

Guest questions stop piling up behind the front desk

Hospitality teams are judged in tiny moments: where to park, when to check in, what is included, what changed, and whether someone answered quickly.

Before arrival

Guests get the details they keep asking for.

Arrival instructions, amenity questions, policies, and local basics can be organized and answered consistently.

During stay

Requests go to the right place.

A maintenance note, housekeeping question, or front-desk issue can be routed with context instead of repeated three times.

After checkout

Follow-up does not depend on memory.

Review requests, return offers, lost item notes, and staff summaries can move when attention is already on the next guest.

Common questions

Can StayClaw answer common guest questions?

Yes. StayClaw can help organize and respond to common booking, arrival, amenity, and policy questions with human-approved boundaries.

Who is StayClaw for?

StayClaw is for hotels, inns, resorts, vacation rental teams, and hospitality operators that handle repeating guest and booking workflows.

Does StayClaw replace front desk staff?

No. It supports the front desk by reducing repetitive admin, organizing handoffs, and keeping guest follow-up from slipping.

Shipping: Full Build systems include a new approved Lenovo, HP, or Dell business-class mini PC configured for your workflow. Island Workflow prioritizes Vancouver Island businesses, but systems are available to ship to Canada, the United States, and the United Kingdom. Standard insured shipping within Canada is included; US/UK insured shipping, expedited delivery, special handling, duties, taxes, import fees, and any unusual delivery requirements are quoted or confirmed separately before fulfillment.

Where StayClaw stays out

Short-term rental bylaw decisions, tourism and accommodation tax remittance, host-of-record responsibilities, guest dispute resolution, and refund authorizations stay with you as the host. StayClaw handles guest questions, booking flow, check-in/out coordination, and review follow-up; it does not stand in as the licensed host. Full version at /compliance/.

Website connection available

Your Claw can help update your website, too

With the right website host, CMS, WordPress, WooCommerce, or admin access, Island Workflow can connect your Claw so approved changes can be drafted, reviewed, and published without waiting on a developer for every small update.

That can include FAQ changes, chatbot or assistant answers, service-page copy, product updates, lead forms, booking or intake flows, offer pages, analytics events, and private admin workflows. During Readiness we confirm access, backups, permissions, approval rules, and which changes must stay human-approved before anything is connected.

Small business owner reviewing website updates on a laptop

What gets confirmed after the workflow is clear

Once the business problem is mapped, we confirm the tools, access, hosting path, hardware where included, and approval rules that make the Claw safe to run.

Included hardware and shipping: every Full Build includes a new approved Lenovo, HP, or Dell business-class mini PC configured for your workflow, plus standard insured shipping within Canada. Vancouver Island handoff may be available; US/UK insured shipping, expedited delivery, special handling, duties, taxes, import fees, and unusual delivery requirements are quoted or confirmed separately before fulfillment.

Basic organizes the mess. Pro keeps things moving. Full Build supports the whole workflow.

Choose your StayClaw setup

Every StayClaw requires a paired Runtime package for at least 12 months. Setup builds and configures the Claw. Cloud hosting keeps it online, backed up, monitored, and available. Runtime is the working capacity your Claw uses to read, reason, summarize, prepare handoffs, and keep approved follow-up moving.

Cloud-Hosted Basic

CA$3,000 setup + CA$99/mo Cloud hosting

Organizes the work: Guest and property questions become structured booking/support summaries instead of scattered inbox work.

One main intake channel
Guided questions and clean summaries
One handoff destination
Basic FAQ/KB answers
Weekly summary

Requires a Runtime package, 12-month minimum. Runtime/API usage is not included in Cloud hosting.

Cloud-Hosted Pro

CA$6,000 setup + CA$199/mo Cloud hosting

Keeps things moving: Pre-arrival/post-stay rhythm, issue routing, cleaner/maintenance handoff, review follow-up, and recurring guest-question reporting.

2–3 intake channels
Better KB/content refresh
Routing rules and reminders
Daily/live visibility
Light curated integrations

Requires a Runtime package, 12-month minimum. Runtime/API usage is not included in Cloud hosting.

Self-Hosted / Full Build

CA$9,500 Full Build + required Runtime

Supports the whole workflow: Full Build becomes obvious when StayClaw needs booking-platform actions, refund/complaint workflows, pricing decisions, property-specific operations, or PMS integrations.

Dedicated private Claw depth
Approved self-hosted hardware where included
Deeper integrations
Custom workflows
Broader privacy/control

Runtime package required for at least 12 months, as with Cloud setups.

Start with Readiness if unsure. We confirm whether Basic, Pro, or Full Build fits before you buy the wrong depth.

Start with Readiness

Also from Island Workflow: cinematic property reels made from your listing photos – see the demos.

Hospitality & Short-Term Rentals

StayClaw – Guest & Booking Concierge