Description
StayClaw in real life
Every unanswered booking question is money left on the table.
StayClaw keeps guest questions, policies, and handoffs moving while staff stay in control.
Every missed call, slow quote, or forgotten follow-up is a chance for the customer to move on. Your Claw helps catch the request, organize the details, and remind the right person what needs attention.
Staff still make the decisions. The Claw keeps the work from disappearing.
If this feels familiar: guest questions and booking messages arrive during service, turnover, after-hours arrivals, and peak season. Slow answers create lost bookings, avoidable interruptions, complaints, and poor reviews.
StayClaw helps by: using an approved guest FAQ, summarizing OTA/email/SMS/message context, supporting check-in/check-out sequences, routing booking or reservation questions, respecting policy boundaries, escalating complaints or safety concerns, and prompting review requests.
Best fit: boutique hotels, motels, vacation rental managers, B&Bs, resorts, tours/accommodation operators, and reservation-heavy hospitality teams.
Integration examples: Integration targets can include Airbnb, Vrbo, Booking.com, Guesty, Hostaway, Lodgify, OwnerRez, Hospitable, Hostfully, Smoobu, Cloudbeds, Breezeway, Turno, email, calendars, and guest-message workflows. Specific integrations depend on plan access, APIs, exports, permissions, and approval rules confirmed in the Readiness Session.
StayClaw in real life
Guest questions stop piling up behind the front desk
Hospitality teams are judged in tiny moments: where to park, when to check in, what is included, what changed, and whether someone answered quickly.
Guests get the details they keep asking for.
Arrival instructions, amenity questions, policies, and local basics can be organized and answered consistently.
Requests go to the right place.
A maintenance note, housekeeping question, or front-desk issue can be routed with context instead of repeated three times.
Follow-up does not depend on memory.
Review requests, return offers, lost item notes, and staff summaries can move when attention is already on the next guest.
Common questions
Can StayClaw answer common guest questions?
Yes. StayClaw can help organize and respond to common booking, arrival, amenity, and policy questions with human-approved boundaries.
Who is StayClaw for?
StayClaw is for hotels, inns, resorts, vacation rental teams, and hospitality operators that handle repeating guest and booking workflows.
Does StayClaw replace front desk staff?
No. It supports the front desk by reducing repetitive admin, organizing handoffs, and keeping guest follow-up from slipping.
Shipping: Full Build systems include a new approved Lenovo, HP, or Dell business-class mini PC configured for your workflow. Island Workflow prioritizes Vancouver Island businesses, but systems are available to ship to Canada, the United States, and the United Kingdom. Standard insured shipping within Canada is included; US/UK insured shipping, expedited delivery, special handling, duties, taxes, import fees, and any unusual delivery requirements are quoted or confirmed separately before fulfillment.
Where StayClaw stays out
Short-term rental bylaw decisions, tourism and accommodation tax remittance, host-of-record responsibilities, guest dispute resolution, and refund authorizations stay with you as the host. StayClaw handles guest questions, booking flow, check-in/out coordination, and review follow-up; it does not stand in as the licensed host. Full version at /compliance/.
Your Claw can help update your website, too
With the right website host, CMS, WordPress, WooCommerce, or admin access, Island Workflow can connect your Claw so approved changes can be drafted, reviewed, and published without waiting on a developer for every small update.
That can include FAQ changes, chatbot or assistant answers, service-page copy, product updates, lead forms, booking or intake flows, offer pages, analytics events, and private admin workflows. During Readiness we confirm access, backups, permissions, approval rules, and which changes must stay human-approved before anything is connected.
What gets confirmed after the workflow is clear
Once the business problem is mapped, we confirm the tools, access, hosting path, hardware where included, and approval rules that make the Claw safe to run.
Included hardware and shipping: every Full Build includes a new approved Lenovo, HP, or Dell business-class mini PC configured for your workflow, plus standard insured shipping within Canada. Vancouver Island handoff may be available; US/UK insured shipping, expedited delivery, special handling, duties, taxes, import fees, and unusual delivery requirements are quoted or confirmed separately before fulfillment.
Basic organizes the mess. Pro keeps things moving. Full Build supports the whole workflow.
Choose your StayClaw setup
Every StayClaw requires a paired Runtime package for at least 12 months. Setup builds and configures the Claw. Cloud hosting keeps it online, backed up, monitored, and available. Runtime is the working capacity your Claw uses to read, reason, summarize, prepare handoffs, and keep approved follow-up moving.
CA$3,000 setup + CA$99/mo Cloud hosting
Organizes the work: Guest and property questions become structured booking/support summaries instead of scattered inbox work.
- One main intake channel
- Guided questions and clean summaries
- One handoff destination
- Basic FAQ/KB answers
- Weekly summary
CA$6,000 setup + CA$199/mo Cloud hosting
Keeps things moving: Pre-arrival/post-stay rhythm, issue routing, cleaner/maintenance handoff, review follow-up, and recurring guest-question reporting.
- 2–3 intake channels
- Better KB/content refresh
- Routing rules and reminders
- Daily/live visibility
- Light curated integrations
CA$9,500 Full Build + required Runtime
Supports the whole workflow: Full Build becomes obvious when StayClaw needs booking-platform actions, refund/complaint workflows, pricing decisions, property-specific operations, or PMS integrations.
- Dedicated private Claw depth
- Approved self-hosted hardware where included
- Deeper integrations
- Custom workflows
- Broader privacy/control
Start with Readiness if unsure. We confirm whether Basic, Pro, or Full Build fits before you buy the wrong depth.
Also from Island Workflow: cinematic property reels made from your listing photos – see the demos.
Island Workflow
Reviews
There are no reviews yet.